FAQ'S

The color of the textile, the color of the markings or the placement of these on certain products are not perfectly identical to the image of the product:

The color rendering on the screens is unfortunately not always the same from one screen to another and the markings of the textiles are made in an artisanal way by humans. All possible care is taken to ensure irreproachable and constant quality. However, there may be slight variations on the basic colors of textiles, the colors of the markings as well as their placement on the products. Thank you for your understanding and tolerance.

Textile care:

All clothes should be washed at 30°C and with other textiles of a similar color. Iron the fabric inside out (NEVER IRON the prints and markings DIRECTLY).

When will I receive my products?

The production of DS SOLUTIONS – SHOP products is based on pre-order. There is therefore no physical stock to limit the costs and environmental impact of stock and surplus management, management of unsold items, etc.

All orders placed until the 15th day of the month at 11:59 p.m. are made and sent before the end of the following month. This deadline is an estimated deadline and not contractual. We nevertheless strive to do our utmost to ensure that the order is sent within the estimated time or if possible even before.

Can I avoid shipping costs?

Yes, collect your products directly in Etoy, Switzerland. To do this, please enter the discount code NOSHIPPING when ordering. We will be happy to deliver you the products in hands.